Skip to main content


Lost or stolen debit card?

Call us immediately for support or log into online banking and use our Lock ’N’ Block service to lock your card.

Call 1-800-563-3300

Lock’N’Block is an integrated service offered by Everlink through MemberDirect and our mobile banking app.

If you suspect your card has been lost or stolen, all you have to do is log in to your account, click the Lock’N’Block icon, select your card, select from one of the four lock or block options, and toggle to either ‘ON’ or ‘OFF’ – it’s that easy!


  • Available through the credit union mobile banking app, mobile web and online banking

  • The only card-locking service of its kind in Canada

  • Includes all open debit cards on the member record (maximum of 9)

  • Allows member to identify each debit card with a nickname

  • Convenient, quick and user friendly