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Logging into Online Banking for the First Time

All Members:

  • Use your new Member or Group Member ID and existing Personal Access Code (PAC).
  • Change your Personal Access Code (PAC) as prompted.
  • Enable your 2-Step Verification (2SV) settings to your mobile phone number or email address.
  • Mobile App – Accept the upgrade to your current credit union mobile app.

If You Are A Small Business Member:

  • Accept the upgrade to Small Business Banking.
  • Accept the Direct Services Agreement.

Additional Features To Set-Up

There are a few recommended and optional features you can set-up now that the upgrade is finished: 

  • Set up your online banking alerts.
  • Register for Interac e-Transfer®.
  • Add your Interac e-Transfer® contacts.
  • Set up Autodeposit to your new account number.
  • Re-link your Collabria Credit Card (if available).
  • Set up your Online Login Profile by selecting “Remember Me” and name your login profile.

If You Are A Small Business Member:

  • Set up your Delegate Profiles in the Delegate Manager.
  • Consolidate your accounts in the Account Consolidation Manager.

If You Are A Mobile App User:

  • Set up your Online Login Profile by selecting “Remember Me” and name your login profile.
  • Set up Quickview for up to three accounts from the home screen.
  • Set up biometric login, available for Android and iPhone users, through the Settings menu and select “Biometric Setup”.

Journey Into Financial Planning – Part One: Principled and Purpose-Driven A Free Webinar Presented by NLCU and Aviso Wealth Inc.

In this 60-minute session, Doug Carroll, Aviso’s resident tax expert, will guide you through mapping out your path to ensure a secure financial future. This session will give an overview of financial planning principles, explore key factors that influence your financial path, and outline a proven process for organizing and executing effective planning.

Register Today

Webinar Topic: Journey Into Financial Planning – Part One: Principled and Purpose-Driven
Date: Wednesday, March 12, 2025 (two sessions available)
Speaker: Doug Carroll, Tax & Estate Specialist at Aviso Wealth Inc.
Platform: Zoom
Cost: Free

Click here to register for Session 1 at 1:30 p.m. NST (1 p.m. AST).
Click here to register for Session 2 at at 4:30 p.m. NST (4 p.m. AST).

We look forward to having you join us.

“Principled and Purpose-Driven” is Part One of our three-part webinar series, Journey Into Financial Planning. NLCU is proud to host this special event in partnership with Aviso Wealth.

Mutual funds and other securities are offered through Aviso Wealth, a division of Aviso Financial Inc. Aviso Wealth Inc. ('Aviso') is a wholly owned subsidiary of Aviso Wealth LP, which in turn is owned 50% by Desjardins Financial Holding Inc. and 50% by a limited partnership owned by the five Provincial Credit Union Centrals and The CUMIS Group Limited. The following entities are subsidiaries of Aviso: Aviso Financial Inc. (including divisions Aviso Wealth, Qtrade Direct Investing, Qtrade Guided Portfolios, Aviso Correspondent Partners), and Northwest & Ethical Investments L.P.

Introducing the Business Accelerator Loan

NLCU is now offering an additional way for small business members to increase access to working capital with the Business Accelerator Loan.

The Business Accelerator Loan enables small business owners to accelerate business growth, increase financial flexibility, and have the opportunity to support sustainable practices. With it, NLCU business members can borrow up to $500,000 for working capital.

The Business Accelerator Loan is offered in partnership with BDC through its Accelerator Loan Guarantee Program. Loans are approved and issued by NLCU, and are guaranteed by BDC.

To learn more about this loan offer and eligibility, click here or contact an NLCU Commercial Business Advisor at 1-800-563-3300.

Suspicious Website Alert for collabriacreditcards.life

Our credit card partner, Collabria, recently identified a suspicious website, collabriacreditcards.life, which appears to be a phishing site designed to capture Collabria cardholder details. While not yet live, the placeholder site currently being displayed is likely to be modified to closely resemble the official Collabria website. The page description is identical to that of Collabria Financial. Please be assured that Collabria’s security team is actively working to address this risk and mitigate any potential harm to cardholders.

Official Collabria Websites and Applications

Please note that the following are the only official Collabria websites and applications:

Protect Your Credit Card Information

We want to remind our members of the importance of remaining vigilant when conducting any credit card transactions or managing your credit card accounts online. Please be sure to take the following precautions:

  • Always exercise caution when providing your Collabria credit card details online.
  • Regularly review your credit card statements for any suspicious activity and promptly report any unauthorized transactions to Collabria.
  • Only access the above-noted official Collabria websites and applications when managing your credit card accounts or submitting a card application.
  • Avoid clicking on links from unknown sources.
Learn more about securing your accounts online by visiting Get Cyber Safe.

Media Centre

Login Steps for Online Banking and Mobile App

Having problems logging into your online banking or mobile app? Click here for a step-by-step guide.

A Free Webinar Presented by NLCU and Aviso Wealth Inc.

Start the year off with a Journey into Financial Planning.

Introducing the Business Accelerator Loan

NLCU is now offering an additional way for small business members to increase access to working capital with the Business Accelerator Loan.

LEARN MORE
 

COVID-19 Update to Members

NLCU is committed to keeping our lines of communication open to inform you of our latest COVID-19 safety measures.
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