NLCU launched its 2nd annual Fall Food Drive on September 5, 2023. Donations of non-perishable foods or cash may be dropped off at any one of our 12 NLCU branch locations across the province.
Non-perishable food donations will go to local food banks in each of our branch communities. Cash donations will be given to the Community Food Sharing Association, which distributes food to 54 food banks in the province.
Each year, NLCU teams undertake a community initiative in recognition of International Credit Union Day, which occurs on the third Thursday in October. In 2022, NLCU employees chose to hold an annual food drive to support families and individuals in Newfoundland and Labrador who experience food insecurity. Thanks to the generosity of NLCU members, employees, and the public, last year's food drive collected more than 60 bags of groceries for local food banks.
Donations to this year's Fall Food Drive will be accepted until October 31, 2023.
Enjoy taking snapshots of the natural beauty of Newfoundland and Labrador?
Submit your best scenic photos to NLCU’s Annual Calendar Photo Contest. Spring, Summer, Autumn, or Winter – we want as much seasonal variety as possible.How To Enter
Please click here for the complete rules and regulations, which include instructions for submitting photos. Click here for the Model Release Form, if applicable.
Submissions are due by July 21, 2023.
Collect the Most “Likes”
From the submissions, a long list of photos will be selected for voting on NLCU’s Facebook page. Voting will be open from July 24 to August 7.Photos Featured in the Calendar
The top 13 photos that acquire the most votes (“Likes”) during the voting period will be featured in NLCU’s 2024 calendar.
Each photographer of a winning entry or entries will receive one (1) copy of the 2024 calendar.
Coming this May 16
On May 16, 2023, NLCU will strengthen MemberDirect® personal access code (PAC) requirements to provide an added layer of protection for our members and to help us introduce new and exciting digital features in the near future.
As part of this change, all NLCU members will need to replace your existing PAC used to sign into online banking with a longer, more complex PAC format.
Once strong PAC is live, members will see a popup window when you next attempt to log into MemberDirect® that will require you to change your PAC before being able to continue through to your accounts.
Follow the onscreen instructions to input your existing and new strong PAC and click continue. This will update your PAC and you can continue on to do your online banking. The next time you log in, use your new strong PAC.
If you are a commercial member, please click here for important information regarding PAC changes.
Create and Protect Your Strong PAC
There are a few best practices to keep in mind as you create a strong PAC:
Finally, it’s always important to ensure your PAC is safely stored and cannot be compromised. You may want to consider using a type of “password manager” or “password keeper” style service to keep your PAC secured.
PAC Change for Commercial Members
Once Strong PAC goes live on May 16, all NLCU commercial members will be prompted to change their existing PAC the next time they try to sign into online banking. Step-by-step instructions will be provided onscreen to walk members through the process.
For commercial members who have assigned Delegates to their online banking, it is important to note that the Signer must complete the required PAC change first.
Once Strong PAC goes live, if a Delegate attempts to sign into online banking prior to the Signer completing their mandatory PAC change, the Delegate will be inactivated. A message will pop up onscreen advising the Delegate to contact the Signer to restore access. Therefore, Signers will need to log in and update their own PAC first, after which they will need to ensure their Delegates are showing as having “active” status.
The Signer can check the status of Delegates by logging into online banking for commercial members, clicking on Business Services in the left-hand navigation menu, and selecting Add/Modify Delegates.
Experiencing Technical Issues While Trying to Change Your PAC?
If you experience any technical issues while attempting to change your PAC, please call our dedicated online and mobile banking support team at 1-888-273-3488.