October 16 is International Credit Union Day^® - Come Celebrate with Us!

On Thursday, October 16, 2025, NLCU and other credit unions around the world come together to celebrate International Credit Union Day^®. It is an annual event held to commemorate the impact and achievements of the credit union movement. This year marks the 77th anniversary of International Credit Union Day®, which is being celebrated under the theme of “Cooperation for a Prosperous World.”

You can join in on the celebration by entering our draws and contest, donating to our Fall Food Drive, and dropping by your local NLCU branch to meet our friendly team of professionals.

Cash Prize Draws (Members Only)

NLCU members aged 18+ are invited to enter our Cash Prize Draws between October 8 and 15, 2025. A total of 13 random draws will be held and each winner will receive $500. Winners will be announced on NLCU’s social media platforms on International Credit Union Day®. To enter, click here.

Give Back Giveaway Contest

Open to NL residents aged 18+, the Give Back Giveaway Contest runs from October 16 to 31, 2025. To enter, pick your favourite one of three shortlisted community organizations, and you and your chosen charity could win up to $1,500 each. No purchase necessary. Winners will be selected by random draws. Follow NLCU on our social media platforms to learn more and enter the contest.

Fall Food Drive

NLCU has joined forces with all credit unions in Newfoundland and Labrador to conduct the Fall Food Drive in support of local food banks and the Community Food Sharing Association NL. Donations of non-perishable foods and cash are being accepted at all NLCU locations until November 14, 2025.

12 Locations Serving You

The largest credit union in Newfoundland and Labrador, NLCU provides everyday banking services to more than 20,000 individuals and businesses across the province. By building relationships based on trust, investing in the hearts and minds of our employees, and contributing to our communities, NLCU strives to create a better everyday for our people.

Whether you are a longtime member or just curious to learn more, we invite you to stop by one of our 12 locations to meet our incredible team members. Find out how we can help you with financial solutions that make sense for your life and your goals.

4^th Annual Fall Food Drive Begins

The 4th Annual Fall Food Drive is underway, and this year all six credit unions in Newfoundland and Labrador are participating to raise awareness of food insecurity in the province and to maximize our collective impact on local communities.

Across the province, a total of 37 credit union locations – including all 12 NLCU locations – are currently accepting donations of non-perishable foods and cash. Donations of non-perishable foods will go to local food banks in Newfoundland and Labrador. Cash donations will be given to the Community Food Sharing Association (CFSA), which distributes food to 60 food banks in the province.

Donations are being accepted until November 14, 2025.

All NL credit unions have historically supported local food banks and the Community Food Sharing Association. In 2022, NLCU held the first Fall Food Drive upon the recommendation of NLCU employees who were deeply committed to combating food insecurity in our communities. This year’s Fall Food Drive coordinated across all credit unions dramatically increases the scope and potential for positive impact on local food banks and the Community Food Sharing Association.

Other participating credit unions include Atlantic Edge Credit Union, Community Credit Union, Public Service Credit Union, Reddy Kilowatt Credit Union, and Venture Credit Union.

To make a donation online, please click here.

NLCU Partners in Energy-Efficient Renovations Program for St. John's Homeowners

NLCU is pleased to announce its partnership in a new program that offers guidance and financing options to homeowners in St. John's looking to reduce their home energy consumption.

The Shift Program provides free guidance to support energy efficiency renovations for homeowners within the City of St. John's. As a partner, NLCU will provide financial advice and solutions to participating homeowners planning to make energy-efficient renovations to their homes.

This new initiative is a collaboration between the City of St. John's and econext, a non-profit organization dedicated to accelerating and supporting the green economy. The Shift Program is carried out with assistance from the Federation of Canadian Municipalities, Green Municipal Fund, an endowment created by the Government of Canada.

For more information on the program or to book a free appointment, call 709-979-0362 or visit maketheshiftnl.ca.

Logging into banking for the first time

• Log in: Log in to online banking and the app with your NEW Member ID and existing Personal Access Code (PAC/password).
  • Please attempt to log in no more than twice. A third unsuccessful attempt will result in a 24-hour lock out. Please contact your branch for assistance if necessary.
• Look up your new Member ID on the letter we sent you in the mail or use this tool to lookup your new Member ID.
  • The lookup tool requires the use of the email address on your account and only works for personal accounts, not for business accounts.
• 2-Step Verification: Re-enable your 2-Step Verification settings as prompted to either your mobile phone number or email address.
• Save Login Profile: Save your online login profile by selecting “Remember Me.”
  • If you already had a saved login profile you may need to remove the old profile first by choosing “Manage Login Profiles” and then “Delete.” On the mobile app, you may need to delete and re-install the app to reset this feature.
• Accept the update to the mobile app, if prompted.

Logging into business banking for the first time

• Complete all steps noted above, plus:
• Small Business Setup: Accept the upgrade to Small Business Banking and the Direct Services Agreement.
• Delegates: Set up your Delegate Profiles in the Delegate Manager.
• Account Consolidation: Consolidate your accounts in the Account Consolidation Manager.