Career Opportunity

Position Name

Member Service Advisor III

Position Description

Are you experienced in the financial services industry - a people person who enjoys a challenge? Are you looking for an exciting opportunity with an award-winning employer? Rated one of Progress Magazine's "Best Places to Work in Atlantic Canada", the Newfoundland and Labrador Credit Union (NLCU) offers an attractive base salary and first-class employer-paid benefits. Newfoundland and Labrador Credit Union is looking for an enthusiastic, outgoing, progressive individual to fill the position of:
Member Service Advisor III (Lending and Investments) - Full Time, Permanent Position in St. John's.

Who we’re looking for.

For us, the right attitude is paramount. We want people who “get us” – people who appreciate our mission to go above and beyond to create an exceptional service experience every time. Motivated by the belief that people’s lives are made better when they achieve financial success – however they define that success – you have a knack for assessing financial portfolios and providing sound advice that gains the confidence and trust of those you serve. You are a "people" person who is invigorated by helping others. A positive self-starter, you enjoy learning new skills and feel empowered when given responsibilities. You have a natural ambition that drives you to exceed your goals.

Qualifications Required

Reporting to the Branch Manager, the Member Service Advisor III is involved in providing exceptional service to members by determining their needs and providing financial services solutions. You will respond to member inquiries and provide guidance on lending and investment products. Emphasis will be on loans, mortgages, lines of credit, card products, registered and non-registered investments.

Ideally suited for this position is a high-energy individual with 3-5 years of related experience working in a financial institution, specializing in lending and investments. The ideal candidate has sound decision making skills, needs-based sales experience and the ability to proactively identify members' financial needs through superior listening and communication. Through experience, you have demonstrated your abilities for business development, accuracy and attention to detail and problem solving.

Job Reference Number


Closing Date


Job Location

St. John's

How to Apply

Please forward your resume, in confidence, to Only those selected for an interview will be contacted.

Ms. Leanne Scott, Human Resources Advisor
Newfoundland and Labrador Credit Union
240 Water Street
St. John's, NL A1C 1B7


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